FAQ and support

It plans a wall of cabinets sized exactly to the tool cases you own. You enter your wall width, add the Systainers you have, and it auto-builds each cabinet to fit - trays, clearances and slides included - with a to-scale sketch and a cut list ready to send to the Cut List Optimizer for sheet layouts.

Not Festool-only. The catalog carries Festool and Tanos Systainers plus Benchdogs UK, Lamello, TSO Products and UJK cases - 217 items today, searchable in one list - and a single cabinet can hold a mix of brands side by side, each with its own badge.

No. It is a drag-and-drop planner, not a CAD program. New projects open in a Simple mode that shows only the common controls with shop-ready defaults behind everything else, and one-click Fill wall and Place my Systainers buttons do the layout for you.

Yes. The first time you open the planner on a new account it loads a finished sample - a laundry-room Systainer wall with real materials assigned - so you can poke at a complete plan and edit it toward your own job instead of starting blank.

No - they are two tools. StackDesign (this product) plans workshop storage sized to your cases and is open now. The full Cabinet Designer designs whole rooms of custom cabinetry and is in closed beta - it says "coming soon" until we open it. Want early access? Email us and ask for the Cabinet Designer beta.

Any modern browser on a computer or tablet. It is built for desktop and tablet screens - phones are not supported yet.

The Stock view is a searchable shelf of the whole catalog - search by tool name, model or Festool order number and set the quantity you own. The Place view then shows your real inventory so you can drag (or keyboard-place) your boxes into cabinets, and a to-buy readout tallies anything you placed but do not own yet.

Yes. Fill wall builds cabinets for the space whether or not you own every box, and the to-buy rollup tells you exactly which boxes the plan uses that are not in your stock - a shopping list, not a blocker.

From the boxes themselves. Systainer heights are standard sizes, and the cabinet derives its height from the real stack you place plus the tray and clearance each box needs - so the cabinet fits the boxes, never the other way around.

A tray is a shop-built pull-out: a flat bottom with two low side walls, riding on a pair of drawer slides you buy. SYS-AZ is Festool's own ready-made drawer for Systainers - pick it instead of a shop-built tray and the cabinet is cut to SYS-AZ's own opening spec. Two small (S-height) Systainers share one tray.

Yes on sizes: M, L and XXL footprints can live in the same wall, and the sketch draws them to scale. Cabinet depths in a mixed bank are declared per cabinet, and the plan says each cabinet's depth out loud rather than hiding one number behind another.

Yes - the wall has a lower tier and an upper tier, and the parameter tabs say "Lower cabinets" and "Upper cabinets" in plain words. The Start-here card opens both tiers.

The number you see while planning is labeled an estimate on purpose; the exact counts come from the Cut List Optimizer, which nests your parts on your real sheet sizes and remnants. The width math behind every cabinet is re-checked by an automated audit against the shared geometry engine on every change, and cut-math changes go through a reserved review before they ship.

One click - Send to cut list hands the whole package to the Cut List Optimizer in the same account, no CSV round-trip. From there you print the cut list or download CSV, DXF and a saw-station list.

Yes. Your stock includes remnants, and the optimizer packs parts onto the fewest sheets, remnants first. Your sheet stock and edgebanding inventory are account-level, shared across jobs - you do not re-enter them per project.

Yes to both. The blade kerf is a setting the nesting honors, and edgebanding is a real material whose thickness changes the cut size on the faces you band - a part with no edgebanding is cut at its finished size, never deducted.

Real sheet goods from your materials library - species and thickness per part, so a cabinet can mix 19 mm sides with a thinner back or tray bottom - plus edgebanding matched to the sheet. Pricing per sheet, per piece, linear or board-foot lives in the materials library, and the plan totals what to buy.

Every new account starts a free 7-day trial of the member tools: StackDesign, the materials library, the Cut List Optimizer and the hardware library. No card is needed to start.

Your projects, materials and inventory stay saved on your account - nothing is ever deleted. The Systainer wall page stays visible in read-only mode, and the cut list and cut list optimizer close until you continue on a paid plan; you stay signed in and your data stays yours.

$19 a month for unlimited projects, or $49 once for a single project. You start either one from your account settings page, and the subscription is managed (or cancelled) from the same place.

The $49 single project has a 14-day money-back guarantee: ask within 14 days and we refund it in full, no questions asked. The monthly subscription cancels anytime - your access runs to the end of the month you paid for, and we don't refund partial months. The full policy is in the Terms.

No. Saved work is never deleted at trial end, and it comes right back the moment you continue.

Your shop data is yours. We do not sell it, and each account's workspace is isolated at the database level. The full inventory of what we store and why is in the privacy policy.

Yes, yourself, from account settings - no email required. Deleting the account removes your workspace and its data.