Guides for both products, and a person at the end of them

One support section for both products. Your account, your materials, your cut lists and your billing work the same way in CabDesign and StackDesign, so those guides are shared. The guides that only apply to the StackDesign planner sit in their own section. Search below, browse by topic, or write to us - a real person reads it.

Getting started

Your account, and how your work follows you from the shop computer to the office one. Working in StackDesign? Its own first steps are in the StackDesign guides below.

Connecting your account and syncing projects across devices Sign in once and your projects follow you to any computer.

StackDesign guides

These four are the guides specific to StackDesign, the planner that sizes a wall of cabinets to the tool cases you own. Everything else on this page applies to both products.

Getting started: your first Systainer wall From a new account to a planned wall with a cut list, in seven short steps. Choosing your Systainer cases The brands and sizes the catalog knows, and how the cabinet math follows your boxes. Filling a wall automatically vs placing cabinets by hand Fill wall, Place my Systainers, and Add cabinet: what each one does. Understanding Simple and Pro modes What each mode shows, and when to switch.

Cut lists and materials

From the plan on screen to parts on a sheet.

Setting up your materials library and sheet goods Define your sheets, edgebanding and hardwood once, and every project uses them. Assigning hardware: hinges, slides and pulls Your hardware catalog, and how the planner uses your drawer slides. Reading and exporting your cut list What the numbers mean, and every way to get them out to the saw. Using the Cut List Optimizer for sheet layouts Lay your parts out on real sheets and offcuts, with saw kerf and edgebanding allowed for.

Account, billing and refunds

What is free, what costs money, and the promises we keep.

What the open beta includes, and what happens when it ends What the beta opens, what it costs (nothing), and what happens to your work when it ends. Pricing: the $19 monthly plan vs the $49 one-time project Which one fits, and how to buy either from your account page. Refunds and cancellations The 14-day money-back guarantee on the $49 project, and how cancelling works.

Troubleshooting

When something will not behave.

Troubleshooting: sign-in, sync and browser issues Fixes for the most common snags, from a lost sign-in link to a stale page.

Looking for a quick answer?

The FAQ covers the questions people ask before they sign up: what each tool does, which brands the catalog knows, what the beta includes, and where your data lives.

Read the FAQ

Contact us

Tell us what you ran into and we usually reply within one business day. It reaches the cabinetmaker who builds this, not a ticket robot.

Prefer plain email? Write to support@cabdesign.app any time.